Q: Who can sign up for the Rewards Program?
A: The Rewards Program is open to independently owned custom art framing retailers located in the fifty (50) United States who purchase Crescent products, and are legal residents of the fifty (50) United States and are at least eighteen (18) years of age as of the date of enrollment and have the capacity to enter into a binding contract.
Q: Which Crescent Matboards are part of the Rewards Program?
A: Crescent Matboards which are QR Code marked are eligible. This means if you have Crescent Matboards in your shop which have QR Codes on the back, you can sign up to the program and scan them.
Q: Is scanning the only way to enter the codes and get points?
A: Scanning is the main way to enter codes, but you can also manually enter the code which is printed adjacent to the QR Code.
Q: Can you get Crescent Rewards if you do not have an Android or Apple smart device?
A: No, the Crescent Rewards app is only available for Android or Apple smart devices (including iPad).
Q: Does each matboard have a unique QR code?
A: Yes, each matboard has a unique QR code. QR codes are not per color.
Q: Is there a way to receive Rewards points for matboards that were manufactured before Crescent started to print the QR codes?
A: No. Only matboards with QR Codes printed on them are eligible. If there isn’t a QR code, then no points are available for that particular matboard.
Q: Is this program meant only for matboards that you just purchased, or do the matboards you have in stock count for points as well?
A: Matboards in stock that have QR codes on them can be scanned for points.
Q: I have more than one store, can I pool the points from each location?
A: The current version is set up for a single location. We suggest that you select one store to be the store which the account is set up for (you will need an email, store name, and store zip code) and then all the other stores will need to have the identical login credentials set up so that all QR code scans will be grouped under the main store.
Q: How do I redeem for my reward selection?
A: Select your reward from the list of rewards and in order to ensure you receive it, you must have your profile section in the app completed.
Q: What are the available rewards?
A: Currently, the rewards are below. We will be adding even more rewards soon.
$25.00 American Express Gift Card
1 Box of Valiani Replacement Blades (Choice of STD L100 & L100B)
Crescent Framer’s Apron
Crescent Framing Weights
Crescent Framer Kit (quality denim framing apron, 4 paper-weights and a framer tape measure)
Model of Vintage License Plate (framed)
Model of Couture Matted Piece (unframed)
WCAF EXPO Registration +$300 class credit
1 Year LifeSaver Software License (approx.. $480 value)
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